UPDATE #4: FINAL UPDATE
The site is on its own dedicated server now and will be staying that way from now on. The traffic we’ve been having on poster releases warrants it now and the support from fans has been staggering. Thank you so much for your patience and I’m sorry if you missed out on something in they craziness. To our new fans that were making their first purchase from us, thanks so much. It’s great to have no supporters and it’s a great time for you to find us. We have made a strong effort to get the best properties on the planet and to bring them to you at Mondo. To our current fans, you guys are the best. Thanks for sticking by us with all of the site problems. I know its sucked, but after today, we hope it to be the last time this happens. You have to remember that this is the first big release on the new version of the site, so bugs were inevitable. Now that we’ve worked that out, things should be infinitely smoother on the next release.
We’ll be having a lot of great stuff coming out soon and several announcements on our intentions for the next few years. Thanks again for hanging in there with us today and we hope to see you back on the next release!
-Justin
UPDATE #3
The site has been switched over to a dedicated server. If you still can’t see the site, follow these directions. It should work for you after:
If you can’t access the site it’s probably due to cached DNS records. In Windows go to cmd.exe and iconfig /flushdns, in OS X just google ‘OS X (version) flush dns’ where version is your OS X release; Tiger, Leopard, SL.
Thanks to Martin in the comments.
UPDATE #2:
FULL DISCLOSURE:
SITE STATUS
This is what’s happening RIGHT NOW. Our backend provider is switching the site over to a dedicated server which is the absolute highest option that they offer. They’re doing this on the fly so it may take a while. If you know anything about IT stuff, I’m sure you know that what I’m saying is a nightmare. I’ve talked to at least 4 different people and they are on it.
Because the site is being switched over, I cannot check inventory status on the backend. When it goes back up, I’ll let everyone know what is still available and what is sold out. My guess is that the WOLF MAN variant is, but I will confirm that when the site gets back on its feet.
Again. I’m sorry. That’s all I can say right now. You can look at it one of two ways. We either have a shitty site or we got a ton of traffic because Martin Ansin and Daniel Danger KILLED these posters. To take away from their skills and these posters just because the site went down isn’t fair to them at all. As you can see, we JUST SWITCHED sites so this wouldn’t happen, but with the high profile release, it brought WAY more traffic than we anticipated and the site went down. Does this blow? Yeah. I buy the new Masters of the Universe figures from Matty Collector all of the time and I get frustrated every time their site crashes and I have to wait. Real people run Mondo and we’re a tiny staff and sometimes things like this happen. Again, I’m sorry and we’re working on it. I’ll try to keep you updated as much as I can.
UPDATE:
We’re currently switching the site to a new server that can handle all of the traffic we’re receiving. I’ll let you know when the posters are back up for sale.
Hey everyone-
As you all know, the WOLFMAN posters went on sale at around 11am. Upon putting them on sale, the site was decimated with traffic. In all fairness, more traffic than we’ve ever dreamed of receiving, so to say this has been overwhelming is an understatement. I’ve been seeing the comments on Twitter and poster forums around the internet and I want to issue an apology for the time you’ve spent refreshing the site and waiting for your transaction to go through. I feel terrible about this and am working to do everything I can to fix the problem. We’re switching servers right now and I’ll let you all know when the posters are available again. None have sold out yet, so everyone will still have a chance at getting them.
My sincerest apologies,
Justin
Thanks for the statement on the site issue Justin. I have a poster in my cart and I hope that it will still be there when the site is up and running again. Can you let me know if this will be the case or if I will need to go through the process again and put it back in the cart? Again, thank you for letting us know about the site problems.
Yeah, thanks for this update Justin. I’m in the same situation as Ryan, with a poster in my cart, all loaded and fully ready to click checkout. I hope I can get it! I’ve got to go somewhere for 10 minutes now, hopefully it won’t go on sale and sell out by then!
Thanks again.
This just means that you guys are doing a super job at choosing artists and picking which prints to sell. Sucks the site didnt work, but I am sure you will get it figured out
Hope I can get something
If we got a confirmation email, we should be fine right? Some orders did go through and are all set?
Can’t wait to see if I’ll be able to get them.
It says the Wolfman Variant is sold out. I had that in my cart for over an hour and now I can’t buy it? Tell me that’s a mistake please.
BTW, love the site, I’ve bought tons of posters from here. I appreciate all you’re doing in order to fix this problem. Thanks.
Thanks Justin, we understand you’re a small business adjusting to demand and appreciative of the art and the artists work available through your site. Do the best you can in getting back online and thanks greatly for the effort!
Thanks very much
Hey Tom… where are you senig that the Wolfman poster is sold out? I can’t even get to the Mondo site anymore! Have you been able to gain access to the site?? Thanks man!
2 out of 3….I was unable to get the Variant. Still it was a great day.
Bad Request (Invalid Hostname).. this is what I get trying to access the site! I am worried that the dark blue wolfman poster will be sold out by the time I can get back on. I still have one in my cart and cannot gain access to it. Is anybody else able to get on?
Ryan-
Some people still can’t see the site. Some can. It just depends on who your internet provider is. I’m Time Warner and I can’t see the site yet.
No, Ryan – I can’t access the site either. I’m getting the same message as you. And I’m also trying to get the Danger!
i was able to get on about 10 min ago. The Wolfman Variant was sold out so I had to settle for the regular print (saved me some money though, positive side). I just randomly tried it and it worked. Just tried it again and the site seems to be up.
I’m still trapped in the no-go zone.
Please don’t sell out!
Sorry for those that can’t see it. Like I said before, I still can’t see it.
If you can’t access the site it’s probably due to cached DNS records. In Windows go to cmd.exe and iconfig /flushdns, in OS X just google ‘OS X (version) flush dns’ where version is your OS X release; Tiger, Leopard, SL.
Missed out on the variant, but that is okay. Thanks for working so hard to get the issue fixed
I know this is a long shot Justin, but is there another way to order the Danger poster as I cannot access the site and I have it sitting in my cart? Thanks
That worked perfectly, Martin!
Thank you so much! I am the very proud owner of my first Daniel Danger poster thanks to you
You’re welcome, glad to assist.
Flushed my DNS out and still nothing!
Is a Paypal receipt with an order number sufficient? No e-mail directly from Mondo.
Second option is a little more involved but here’s a way around your local or ISP DNS;
Modify your machine’s HOSTS file, Windows (windows/system32/drivers/etc), OS X google for file location and edit (notepad) with admin rights;
Add the following line @ the very bottom of the file
174.37.37.180 http://www.mondotees.com mondotees.com
Restart your browser and it should go to the correct destination bypassing your DNS. I do advise you to remove this line in the nearby future should the site move.
the ‘http://’ part was added automatically by the site, dont include it in your HOSTS file, just the http://www.—
2 1/2 solid hours of refreshing. Thanks Martin without your tip it would have been for nothing. Anyone else have a variant in there cart only to be told it was sold out in the beginning of this? lol
The site came back up… Danger is sold out … and my cart was empty. Fantastic!
Don’t sweat it too much Justin. Good on you for bustin ass to get things back up and running.
Congrats on the posters selling so well. How on earth the Ansin hasn’t completely sold out yet is beyond me. I’d grab it if I hadn’t already dipped into grocery money for the DD
sorry to hear you’re having a miserable day Justin. i am new (6-7 months) to Mondo and OMGposters websites. i am a huge fan of both sites and will be making a purchase sooner or later. at least with the new server, you shouldnt (hopefully) have anymore issues with the site crashing/clogging up. now, rub some dirt on that knee, and get back in the game boss!! all my best. somewhere in Virginia…..Tony
Tried all day yesterday and missed out on both the variant and the regular Ansin posters
You know you should have seen the demand coming as you have created amazing posters in the past that have been highly in demand! I waited hours for this issue to be resolved and had the Danger poster in my cart and when the site came back up it was no longer in my cart and the poster was sold out. I love the posters you create but I don’t think I will be giving you any of my business in the near future.
Hopefully this situation won’t happen again but you have to remember when you are advertised on sites like AICN it is bound to create a shi*load of traffic.
Is this Wolfman poster available?